diff --git a/PROMS/Volian.Base.Library/RtfTools.cs b/PROMS/Volian.Base.Library/RtfTools.cs
index 7ca54304..6e41e0d4 100644
--- a/PROMS/Volian.Base.Library/RtfTools.cs
+++ b/PROMS/Volian.Base.Library/RtfTools.cs
@@ -128,6 +128,14 @@ namespace Volian.Base.Library
 			rtnStr = rtnStr.Replace(@"\'ae",@"\u174?");
 			// convert \'a9 to \u169? this is for the copyright symbol.  RTF converts the unicode character to \'a9
 			rtnStr = rtnStr.Replace(@"\'a9",@"\u169?");
+			// B2021-039: paste of the greek symbols was not working correctly, RTF was converting unicode, similar to above
+			for (int i = 0; i < 26; i++)
+			{
+				rtnStr = rtnStr.Replace(string.Format("\\'{0:x2}",  0xc0 + i)		// upper case Greek
+					, string.Format("\\u{0}?", 912 + i));
+				rtnStr = rtnStr.Replace(string.Format("\\'{0:x2}", 0xe0 + i)		// lower case Greek
+					, string.Format("\\u{0}?", 944 + i));
+			}
 			return rtnStr;
 		}
 	}
diff --git a/PROMS/Volian.Controls.Library/StepRTB.cs b/PROMS/Volian.Controls.Library/StepRTB.cs
index 2e9c7ec3..0067f776 100644
--- a/PROMS/Volian.Controls.Library/StepRTB.cs
+++ b/PROMS/Volian.Controls.Library/StepRTB.cs
@@ -2798,31 +2798,56 @@ namespace Volian.Controls.Library
 
 		public string GetPasteText(bool PasteNoReturnsSetting, IDataObject myDO)
 		{
-			// allowable symbols are those symbols between 127-256 that the proms editor supports that
-			// can be pasted from word as is.  These symbols are (in the order they are in the following 
-			// string): degree, plus/minus, exponent 2, exponent 3, micro, quarter, half, divide:
-			char[] allowableSymbols = { '\xb0', '\xb1', '\xb2', '\xb3', '\xb5', '\xbc', '\xbd', '\xf7' };
-			string ptext = myDO.GetData(DataFormats.Text).ToString();
+			// B2021-0039: symbols not pasting correctly from ctrl-v:
+			//	get base list of valid symbols, use base format if MyItemInfo is null.  Use symbols from
+			//	the format file versus a list in code
+			FormatData fmtd = MyItemInfo != null ? MyItemInfo.ActiveFormat.PlantFormat.FormatData : FormatInfo.PROMSBaseFormat.FormatData;
+			SymbolList sl = fmtd.SymbolList;
+			string[] allowableSymbols = new string[sl.Count];
+			for (int i = 0; i < sl.Count; i++) allowableSymbols[i] = string.Format(@"{0}", sl[i].Unicode);
+
+			// allowable symbols are those symbols in the format file that the proms editor supports that
+			// can be pasted from word as is.
+			string  ptext = (string)myDO.GetData(DataFormats.UnicodeText);
 			ptext = ptext.TrimEnd("\r\n\t ".ToCharArray());
 			if (PasteNoReturnsSetting) ptext = ptext.Replace("\r\n", " ");
-			StringBuilder sb = new StringBuilder(ptext);
+
+			StringBuilder sb = new StringBuilder();
 			bool didCharReplace = false;
+			bool hasBadChar = false;
 			for (int i = 0; i < ptext.Length; i++)
 			{
-				// if allowable, allow for it to pasted.  Otherwise, replace that character with a '?'.
-				if ((sb[i] > 0x7e))
-				if ((ptext.Substring(i, 1).IndexOfAny(allowableSymbols) < 0))
+				didCharReplace = false;
+				string sym = string.Format(@"{0}", Convert.ToInt32(ptext[i]));
+				if ((ptext[i] > 0x7e))
 				{
-					sb[i] = '?';
-					didCharReplace = true;
+					// is this an allowable symbol/character:
+					for (int j = 0; j < sl.Count; j++)
+					{
+						if (sym == allowableSymbols[j])
+						{
+							sb = sb.Append((char)(Convert.ToInt32(allowableSymbols[j])));
+							didCharReplace = true;
+							break;
+						}
+					}
+					// if not allowable, put in a "?" and give a message to user (below)
+					if (!didCharReplace)
+					{
+						sb = sb.Append("?");
+						didCharReplace = true;
+						hasBadChar = true;
+					}
 				}
+				if (!didCharReplace)
+					sb = sb.Append(ptext[i]);
 			}
 			ptext = sb.ToString();
 			ptext = ptext.Replace("\u2013", "-"); // Replace EN Dash with hyphen
 			ptext = ptext.Replace("\u2014", "-"); // Replace EM Dash with hyphen
 			ptext = ptext.Replace("\u2011", "-"); // Replace non-breaking hyphen with hyphen
 			ptext = ptext.Replace("\u2572", "\\"); // Replace backslash symbol with backslash character
-			if (didCharReplace)
+			if (hasBadChar)
 				FlexibleMessageBox.Show("Replacing pasted characters that are not supported by Proms with a '?'.");
 			return ptext;
 		}
diff --git a/PROMS/Volian.Controls.Library/StepTabRibbon.designer.cs b/PROMS/Volian.Controls.Library/StepTabRibbon.designer.cs
index 9d3093ed..e51e7841 100644
Binary files a/PROMS/Volian.Controls.Library/StepTabRibbon.designer.cs and b/PROMS/Volian.Controls.Library/StepTabRibbon.designer.cs differ